CertHLM – 5 Questions We Get Asked About Our Healthcare Language Model

There was a lot of excitement when we debuted CertHLM at HIMSS26, as it is the first language model built specifically for healthcare intelligence and decision support.

At a high level, when we demoed CertHLM on the show floor—and as we continue to share it with healthcare leaders—the overwhelming sentiment has focused on the possibilities and opportunities it creates. Leaders see how CertHLM can help their organizations operate more efficiently and stay ahead by getting more value from their data, shifting workflows from hours of data mining to insights in minutes, and making faster, more confident decisions.

Like any new solution, alongside the enthusiasm we’ve also received many questions ranging from what CertHLM can do for an individual organization, to data security, to how it integrates into an existing technology ecosystem.

So, we thought we’d share the top five questions we get asked about CertHLM—along with our answers.

Question #1: What problem is CertHLM solving?

Answer: Through our partnerships with healthcare organizations across the industry, we’ve seen they aren’t struggling with a lack of data, they’re struggling with a lack of time and expert capacity to turn that data into action. CertHLM removes this expertise bottleneck by transforming natural-language questions into instant, expert-grade answers, delivering intelligence that would otherwise require hours of specialized analytical work.

CertHLM is designed to complement and support analyst teams who are already stretched thin. With CertHLM, teams no longer need to spend so much time digging for answers. They can focus on using the analytics and insights CertHLM provides to make strategic recommendations and decisions faster than ever before.

Question #2: How is CertHLM different than others like CoPilot, Gemini, etc.?

Answer: Many agentic answer solutions rely primarily on public or generic data to generate responses. With CertHLM, its answers are derived directly from a customer’s own healthcare data, and made answer‑ready through Certilytics’ data and modeling engines—and layered with healthcare‑specific intelligence powered by Certilytics AI agents.

Certilytics has invested heavily in providing CertHLM with custom, healthcare specific skills, so users aren’t just getting the vanilla reasoning ability of a generic Large Language Model.

Question #3: What data is CertHLM using?

Answer: CertHLM is leveraging your healthcare data, which is enriched through Certilytics’ data foundation and predictive modeling engines. From this enriched, answer-ready data CertHLM delivers expert-grade healthcare intelligence and eliminates the need to dig through data and dashboards.

This allows organizations to quickly generate forward‑looking insights, identify opportunities to improve outcomes and manage costs, support key decisions, and receive recommendations on what actions to take next.

Question #4: What if we already have a data warehouse vendor or data lake? Can we still use CertHLM?

Answer: Yes – but Certilytics needs access to your existing data warehouse or data lake, and we are flexible in how we access it. CertHLM is designed to work with your existing ecosystem, not replace it.

Question #5: How did your team build CertHLM to ensure the insights fast, governed and secure?

Answer: Certilytics has been building trusted and validated AI-driven solutions specifically for healthcare since 2014. The answers provided through our agentic AI experts are generated from the enriched data foundation and predictive modeling engines our customers have relied on for years.

Certilytics keeps each customer’s data completely separate and secure from other customers. When you use CertHLM, your data stays yours. The combination of physical separation, strict access controls, and multiple layers of encryption ensures that other customers cannot see, access, or interact with your data in any way. All information and applications are contained withing your own virtual private cloud (VPC). Nothing is sent to third parties, and your data is not being used to train other customers’ CertHLM instances.

We hope these questions and answers help you better understand how CertHLM can positively impact your organization’s business decisions and give you confidence in trusting Certilytics with your data.

If you’d like to learn more about CertHLM, schedule time to talk with our team.